Spedizione BRT Express 24/48h

Handcrafted quality, 24H Express shipping

Our garments are individually handcrafted to ensure the highest quality at the best price. Products marked as Ready to Ship are ready to be dispatched within 24 hours of the order.

Preparation times

Ready to Ship products: processed and shipped within 24 hours of the order (excluding weekends and holidays).

Other products: average preparation times of 3 to 7 working days, reflecting the care and dedication given to each handcrafted garment.

Made to Order products: items not available in stock may require up to 15 working days for preparation.

Delivery areas and times

• Northern Italy — 24 hours from shipping
• Central Italy — 24-48 hours from shipping
• Southern Italy — 48-72 hours from shipping
• Islands (Sicily, Sardinia) — 72-96 hours from shipping
• Europe — 3-5 working days
• Other countries — 7-14 working days, varies by customs

Couriers

• Italy — BRT Express, tracked door-to-door
• Europe — BRT / UPS, tracked
• International — UPS Express / Standard

Shipping costs

The prices indicated do not include any customs duties for non-EU shipments, which are the responsibility of the recipient and vary based on the destination country's regulations.

Cash on delivery (COD)

In Italy, you can choose to pay by cash to the courier upon delivery, with a surcharge of €3. Before shipping, we will send you a message to confirm the order: we only ship after your confirmation.

Tracking

As soon as your order is shipped, you will receive a confirmation email with the tracking number. You can follow the shipment in real time directly from the courier's website via the link in the email.

Delivery

Delivery occurs during business hours (9:00 AM - 6:00 PM). If you are not present at the time of delivery, the courier will leave a notice with instructions for collection or a new delivery attempt.

After 3 failed delivery attempts, the package will be returned to the sender and reshipment costs may be charged.

Multiple orders

If you place multiple consecutive orders, we cannot guarantee they will be combined into a single shipment. Each order is processed and shipped separately.

Delivery issues

In case of a lost, damaged, or non-conforming package, contact us within 48 hours of the expected delivery at order-assistance@notforresale.it. We will open a claim with the courier and arrange for a refund or reshipment.

Delays

Delivery times are estimates and not guaranteed. In case of delays due to force majeure (weather conditions, strikes, exceptional logistics situations), standard delivery times cannot be guaranteed. In such cases, no refunds on shipping costs will be issued.

Contacts