Order assistance
order-assistance@notforresale.it
General information
info@notforresale.it
Instagram
@notforresale_italia
What can we do for you?
- Order tracking — email us your order number and we will reply with the updated status
- Modify order — possible within 1 hour of confirmation (size, address)
- Size exchange or return — go to the returns page for the procedure
- Delivery issues — contact us within 48h of the expected delivery date
- Defects or non-conforming products — send photos of the defect and order number
- Collaborations and press — email info@notforresale.it with your portfolio
Registered office
Not For Resale LLC
8 The Green, STE R
Dover, DE 19901, USA
EIN: 61-2235642
Response times
- Monday - Friday: response within 24 hours
- Weekends and holidays: response within 48 hours
For urgent requests, we recommend messaging us on Instagram, where we generally respond within a few hours.