Resi e Sostituzioni

Returns & Exchanges

You can request a return within 14 days of receiving your order.

• How to request a return:
  Returns can be managed directly from your personal account using the email address associated with your order.

• Return shipping:
  Return shipping costs are the responsibility of the customer.

• Return handling fee:
  A handling fee of €14.90 will be deducted from your return.

• Refund method:
  No monetary refunds will be issued.
  You will receive a store credit (voucher) for the value of the returned item(s), minus the return handling fee, to be used for future purchases on our website.

• Return conditions:
  Items must be unused, in original condition, and returned within 14 days of delivery.

• Return address:
  Via del Voltone 2/A
  41121 Modena (MO)
  Italy

If you have any questions, please contact us at order-assistance@notforresale.it

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